Privacy Policy

Color Masters Brushworks LLC ("Color Masters Colorado," "we," "us," or "our") operates the website colormasterscolorado.com and communicates with customers via phone and SMS text message. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

  • Your name, phone number, and email address when you contact us or request an estimate

  • Project details you share with us (address, scope of work, photos)

  • Communication history, including calls and text messages

  • Basic website usage data (pages visited, browser type) via analytics tools

2. How We Use Your Information

We use your information to:

  • Respond to estimate requests and schedule appointments

  • Send appointment confirmations, follow-ups, and project updates

  • Communicate with you via phone calls and SMS text messages

  • Improve our services and customer experience

3. SMS / Text Messaging

By providing your phone number and requesting our services, you consent to receive SMS text messages from Color Masters Colorado regarding your estimate, appointment, or project. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.

We do not sell or share your phone number with third parties for marketing purposes. Your information is used solely to communicate with you about your painting project.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

  • With service providers who assist us in operating our business (e.g., our phone/SMS platform), under confidentiality obligations

  • When required by law or to protect our legal rights

5. Data Retention

We retain your contact information only as long as necessary to complete your project and fulfill any follow-up obligations. You may request deletion of your information at any time by contacting us directly.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of SMS communications at any time by replying STOP

  • Contact us with any privacy-related questions or concerns

7. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet or SMS transmission is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9.Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

10. Color Masters Messaging Terms and Conditions

  1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

  2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@colormasterscolorado.com.

  4. Carriers are not liable for delayed or undelivered messages.

  5. Message and data rates may apply. Message frequency will vary based on communication needs. Contact your wireless provider with questions about your text or data plan.

  6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

We do not transfer consumer data to external organizations except to contracted service providers necessary to deliver our services, who are bound by strict confidentiality and data protection obligations. Mobile opt-in data is never transferred to external organizations. We maintain administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure of personal information.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: